Privacy Policy

1. Introduction

Freivo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transport management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company details)
• Business data (loads, customers, invoices, fleet information)
• Communication data (support requests, feedback)
• Usage data (how you interact with our platform)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent where applicable

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser.

8. Third-Party Services

We may use third-party services for payment processing, email delivery, and analytics. These services have their own privacy policies and we encourage you to review them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]